LATEST COVID-19 UPDATE – January 15th 2020
Following the recent review of COVID-19 (Coronavirus) arrangements we wanted to share an update with you. We’re aware that many of you will still be limiting your social and environmental activities and we wanted to assure you that we’re here to stand beside you and support you during these continually challenging times. The SAA is located now in a Tier 3 area, and so we will again be limiting any visitors to site for Workshops. However, we continue to support our members and fulfil customer orders throughout this difficult time.
Our priority is to protect our members, customers, artists and staff, and so we continue to operate following extra measures to ensure you and they remain in the best of health. We are following the advice of HM Government and the WHO regarding our workshops, live events and other activities, and will keep you up to date with any developments as soon as possible.
We want to reassure you that you are not alone during these days of uncertainty. Our united love of art and painting is what you can rely on, and we will be doing our utmost to provide you with community, artistic inspiration and resources to combat potentially lonely times for us all.
Stock availability is variable on certain product lines due to the continued impact of the virus at some suppliers. Where stock is unavailable, items will be placed on backorder, and will be sent to you as soon as we receive stock from our suppliers.
UK & International Orders
Our warehouse continues to operate as normal, with orders currently being fulfilled and despatched in good time. Our carriers are still performing well, although there may understandably be a slight delay in some cases. We’ve upgraded our overseas carrier services to combat any delay in shipping. Please note next day delivery orders must be placed before 2pm.
Throughout these times, be assured that we will be doing all we can to get all orders to you as soon as possible.
Due to BREXIT related complications with duty and import charges, we have made the difficult decision to temporarily suspend deliveries to the EU.
We are working with our carrier partners to find a resolution and hope to be able to resume our deliveries very soon.
SAA Live Workshops
Due to the recent change to Co-vid restrictions, we are very sorry to announce that again we will be cancelling workshops in January.
However although we are unable to offer places on the workshop itself, we are continuing to live stream the workshop content with our artists support. As always Members will be able to view all of these workshops live or at a later date on Video on Demand. Please visit the SAA community to find out more and to find a full list of art materials you will need to join in from home.
If you have booked a ticket for one of our upcoming workshops in November we will be in touch by phone or email to arrange for a refund. At this stage we are hoping to re-start our workshops in December.
Be inspired from the comfort of your own home
SAA members have exclusive access to over 800 inspirational videos from a wide range of professional artists, covering a whole host of medias, styles and projects. We hope this fantastic resource will give you a bit of creative joy and distraction, especially if you are staying at home during this time.
Together we are part of a thriving, inspirational community of artists and creators. Now, more than ever is the time to reach out to each other and share our passion for painting. Let’s use the time we have during the outbreak to support creative initiatives, inspire one another and join together within the online creative community. The SAA Facebook group is a great place to start – www.facebook.com/groups/saa.artgroup
If you have any queries, our customer services team are still answering the phones and will be happy to help you in any way they can amid these challenges, so please bear with us.
Wishing you the very best of health, and happy painting…
The SAA Team