I want to ask someone to buy me vouchers from SAA to pay for a painting I have done for them, and they are happy to do this, but I am concerned at how I redeem them if its tricky to do online. Would it be easier for me to put my order in via the telephone? Or is it relatively easy to redeem them online? Also I shall be having over £100 worth, so can I use them in small increments?
Thank you for your enquiry.
Unfortunately, vouchers cannot be used online at the moment however it is something we are working on.
You may use your vouchers when placing an order via the telephone. Please call the sales line on 0800 980 1123 and a member of the team will be happy to assist.
I have received some gift vouchers from my family for my birthday, is it not possible to use them when ordering on my account. Many thanks Trevor
Thank you for your message. Gift vouchers are best used through the post but can be used online or over the phone. Using them online is a little tricky but can still be done. When the checkout page is open, make a note in the comments box with the amount of gift vouchers being used and the authorisation number from the bottom of the gift voucher. Although the order total will not go down, we will refund the gift vouchers when the order comes through to us. I hope that helps but if more clarification is needed, please call the head office on 0800 980 1123.