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Watching painting and drawing channel

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 Post subject: Watching painting and drawing channel
PostPosted: 01/09/2012 14:18:39 
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I can watch episodes of Painting and Drawing on my laptop (Windows Vista), but cannot run them on my notebook which runs Windows 7 Home Basic. Do I need to download some other software?


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 Post subject: Re: Watching painting and drawing channel
PostPosted: 02/09/2012 14:01:57 
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Hi

You only need to have flash player installed. I have tested here and can view on XP, Vista, Win 7 and a old Mac. They also work in Firefox, Opera, Chrome, Safari and InNternet Explorer 7

Tips
1. Try another browser (firefox, chrome, internet explorer)
2. If that fails try updating Flash player: http://www.adobe.com/support/flashplayer/downloads.html
3, If that fails it is probably a firewall security setting issue on the particular machine that wont show the video's


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 Post subject: Re: Watching painting and drawing channel
PostPosted: 02/09/2012 15:51:10 
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Richard, Thanks for taking the trouble to reply. I'll try all the suggestions. I was puzzled because I had downloaded Flash Player (but I need to check it is up to date and running) and both machines have the same Norton Internet Security package running. Will let you know how it goes.


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 Post subject: Re: Watching painting and drawing channel
PostPosted: 02/09/2012 16:42:11 
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Richard, Success! My first attempt to d/l Flash Player hadn't worked, so I re-did the download with the Norton firewall temporarily disabled (apparently that can be the cause of the problem). I saved it, rather than running it, then ran it from the download folder with Internet Explorer switched off. Google Chrome downloaded at the same time. Now if I go to the SAA page via Google Chrome I can watch the programmes from there. Interestingly, if I go to SAA via Internet Explorer I still cannot watch programmes (yet I can on my other laptop). There is probably a mesmerising techie explanation for that, but who cares? I can watch the Painting & Drawing channel. Thanks again.


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 Post subject: Re: Watching painting and drawing channel
PostPosted: 03/09/2012 08:28:07 
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I'm glad I could help

You will probably find internet explorer has "remembered" a over zellous security choice you made at some point

You can always try resetting it, that normally sorts it


Tools / internet options / advanced / restore advanced settings

Failing that...

Tools / internet options / advanced / reset

Richard King
richard.king@saa.co.uk


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