Can someone please tell me how to set up my free web page that I get with my Platinum membership? I presume I go to "My Profile", but when I do that it just says "become a Gold member, then you can have free web space". Well, Platinum membership has all the same benefits as Gold but with higher insurance cover.

I have been telephoning and emailing the SAA for the past two weeks but no one ever gets back to me. Perhaps you fellow members could help me? Have any other Platinum members had the same problem? I have two major exhibitions starting in April 2010 which I am keen to promote with photos of my work. Constantly having to chase SAA as well is exasperating and makes me wonder why I bothered joining.

Good Morning,

I am sorry to hear you have had problems trying to set up your web page. My colleague Sue at the SAA had tried to call you back but I believe you kept missing each other.

As explained in our telephone conversation today, due to a technical fault you were unable to register your web page. Now this has been resolved you should be able to click into 'my profile' and it will ask you to create your professional artists account. Unfortunately at the moment 'Gold member' is shown instead of 'Platinum’ but hopefully this will shortly be resolved with our new web development.

Please contact me if require any further assistance on 01949 845 231

Kind Regards

Tracey
SAA

Thanks for your reply, Tracey.

Have just had a look at "My Profile" but it is still trying to persuade me to become a gold member. I don't seem to be listed as a Gold memeber, Platinum member or any other category! Perhaps it is taking a little longer than expected to resolve the Platinum Membership glitch. I will come back tomorrow to see if it's fixed, if it's not I will call you.

Hello again Tracey.

There is still no change to the My Profile page, it still will not allow me to create my own web page. I have called you on the number above but only got an answer machine. Please call me back any time except between 3.00 - 3.45pm.

Hi,

Further to our telephone conversation this morning, I am please we have now resolved this issue and you are now able to create your platinum members web page.

Kind Regards

Tracey

What web space do you get for ordinary, silver, gold or platinum membership? I may wish to upgrade my ordinary membership.

regards

Niall McTeague